01

Set Money and Time Limits Before Play

Choose an entertainment amount that can be lost without affecting food, housing, debt, savings or family needs. Set a session end time, avoid credit and borrowed funds, and do not raise a limit after a loss.

02

Warning Signs to Take Seriously

Warning signs include chasing losses, hiding activity, borrowing to continue, spending beyond a plan, neglecting work or relationships, feeling unable to stop, or gambling to escape distress. Any one of these is a reason to pause and seek support.

03

Cooling-Off and Self-Exclusion

Use account limits, a cooling-off period or self-exclusion when control becomes difficult. Stop deposits while a request is pending, save the case reference and consider blocking tools across devices and payment accounts.

Official source: PAGCOR Responsible Gaming resources
04

Protect Other People

Do not share an account, payment method or identity document. Keep gambling away from minors and never encourage another person to recover a loss. If someone is at immediate risk of harm, contact local emergency or crisis support.

05

A Practical Stop Plan

Tell a trusted person, remove saved payment access, block promotional messages, schedule another activity and seek qualified support. A self-exclusion request is a safety step, not a failure.

Help CenterOnline Casino Safety Guide
06

Frequently Asked Questions

What is chasing losses?+

It means increasing or continuing gambling to recover money already lost. Previous results do not make a future win due.

When should I use self-exclusion?+

Use it when limits are repeatedly broken, play no longer feels voluntary or gambling affects essential money, health, work or relationships.

Is gambling a way to earn income?+

No. Casino and betting products have financial risk and should never be treated as income, debt repayment or an emergency solution.

21+ player reminder

Real-money gaming is intended only for eligible adults aged 21 and above. Set personal time and entertainment limits, and never chase losses.